There are many sets of rules and regulations that Estate Agents must adhere to. Among them are the Consumer Protection Regulations, Data Protection, The Estate Agency Act 1979, Right To Rent Act, Tenant Fees Act, Money Laundering Regulations, Client Money Protection Scheme to name a few.

As members of NAEA & ARLA under the umbrella of the PropertyMark as a professional body across the property sector. As such there are standards of practice and disciplinary procedures in place if Stanfords (Robert Stanford Estates LTD) fail in any way in our duty of care to all clients.

Property Ombudsman 

Code of Practice for Residential Sales – PDF

Code of Practice for Residential Lettings – PDF